FAQ’s & Contact
Currently, the INGAMO Digital Store is available in 32 countries:
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Monaco
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- San Marino
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- United Kingdom
All of INGAMO’s products, a testament to our commitment to quality, are lovingly designed and handcrafted within the European Union. We take immense pride in our original and artistic designs, each a reflection of our dedication to femininity. We are thrilled to share that every one of our high-quality creations is brought to life within the European Union by our talented and skilled artists and craftspeople.
The INGAMO Digital Store delivers products to 32 countries in the European Union and internationally.
All orders with the STANDARD SHIPPING method come with FREE DELIVERY FOR REGISTERED SHOPPERS. To enjoy this benefit and other exclusive offers, please register with INGAMO for free. Registration is easy and cost-free.
For additional details, please refer to INGAMO’s Terms and Conditions.
Here’s a list of the 32 COUNTRIES we currently deliver to:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
Register for an Ingamo account to save your favorite items to the Wish List, enjoy free shipping, easily track your orders, and receive exclusive offers. Registration is easy and cost-free.
We are committed to ongoing improvements in our customer care and support services. At present, our chat service is accessible in 27 languages, aimed at ensuring every customer can communicate comfortably in their preferred language and feel at home with us.
After clicking “Place order” at the end of the purchase process, you will receive an e-mail notification that will confirm that we have received your order. If there is any issue with the order, we will contact you by e-mail. If you have a registered account with Ingamo, you can double check that the order is listed under the “My Orders” section of your My INGAMO account.
- Check your junk and spam folders.
- Contact the Ingamo Customer Care team by contacting us by Chat window. Chat is available in 27 languages for your convenient use. You can also contact us by filling out the Contact form. Please include your oder number and the email address you used to place the order.
No, you cannot add any additional items to your order after you have confirmed it. However, you can always start a new order.
The estimated shipping time will be provided in your order confirmation email. Please allow the indicated time for your order to arrive. You will receive tracking information via email once the order has shipped.
Please refer to our ‘Size Guide’ to help you choose the correct sizes. Our sizes are based on body measurements, not clothing measurements.
Please refer to the ‘Product Info’ and ‘Care Instructions’ sections, which are available with each product.
Yes, absolutely. All payments are 100% secure. Payments occur in a highly secure environment entirely separate from the e-store. When you use a bank link, the payment is processed within the secure environment of your respective bank. If you choose to pay by credit card, the payment is processed within the secure environment of the respective payment processor. Ingamo never has access to the client’s bank and credit card details.
At INGAMO Digital Store, we accept all major forms of payment, ensuring a seamless shopping experience for our customers.
If you find something you like, you can save it to your wishlist. Later, you can move items from your wishlist to your shopping cart and buy them. Please keep in mind that we can’t guarantee the availability of saved items, as availability may change over time.
Your INGAMO account is always free of charge, and you can conveniently use it whenever you need it. In the event that you decide one day to forego all the benefits that come with having an account at INGAMO, you can contact us at customer@ingamo.eu. Please specify your desire to close the account, provide your name, the email associated with your account, and your phone number.
